Real-time Response

February 24, 2025
5 min read

Services & Products Provided

  • Urgent manufacture and delivery of safety-critical fasteners

  • Cross-border logistics and direct-to-site delivery

  • Regional engineering and support, delivered worldwide

Key Stats

  • Sweden: Order received Friday, delivery completed in Sweden by Wednesday—under three working days from enquiry to fulfilment

  • Canada: Emergency request received Saturday, parts engineered and ready for shipment within 24 hours

  • Fasteners included: Fully threaded stud bolts and hex nuts, manufactured to precise specifications (e.g. M52 x 3.0mm x 280mm)

Project Details

Cooper Turner Beck Group is frequently called upon to provide immediate support in time-sensitive, high-stakes situations. In Sweden, urgent parts were needed to prevent downtime for a longstanding customer. Through a seamless partnership between Basco International (Belgium) and Specialskruv (Sweden), CTB managed the entire process—from detailed quotation to production, assembly, and direct cross-border delivery—ensuring the client’s operations remained uninterrupted.

Similarly, when a Canadian customer faced an unplanned shutdown, CTB’s subsidiary, Beck Prosper Limited, coordinated an immediate response. The team mobilised expert engineers on-site within hours, manufactured critical studbolts and nuts to order, and had them ready to ship internationally within a day.

Project Implementation

In both cases, the CTB approach was defined by adaptability and precision. Rapid internal coordination enabled fast-track quotations and approvals. Manufacturing facilities responded flexibly, shifting production schedules to prioritise urgent orders. Logistics teams, working in tandem with regional partners, ensured prompt, direct delivery, regardless of distance or border.

For the Sweden project, a coordinated effort between Belgium and Sweden saw the order processed, produced, and delivered in less than three full working days. In Canada, CTB’s global network enabled expert advice and engineering support on the ground, with bespoke parts manufactured and shipped within 24 hours of the initial call.

Project Outcome

Both customers avoided costly downtime and were able to continue operations without delay. CTB’s real-time response reinforced the company’s reputation as a dependable and adaptable partner, capable of mobilising technical and logistical resources at short notice, anywhere in the world.

Testimonial

Customer (Sweden):

“After 30 years in this business, I’m so happy we have you as a supplier. I would like to say GOOD WORK!”

CTB Leadership:

“Our teams pride themselves on responding when it matters most. These real-time efforts are a testament to our commitment to supporting customers wherever and whenever critical challenges arise.”

If you need a fastener partner you can rely on, no matter how complex the challenge, speak to Cooper Turner Beck today.